Resolved -
This incident has been fully resolved.
If you experience any issues with the UI of KYT or our API, please get in touch with support@chainalysis.com for an investigation.
Mar 26, 16:19 UTC
Monitoring -
A fix has been implemented to resolve the issue of generated alerts not being displayed on the KYT UI and users not being able to assign alerts.
Our team continues to monitor the issue and address any additional API call issues.
If you have any issues at all related to this incident, please reach out to support@chainalysis.com
Next update at 17:00 UTC
Mar 26, 10:00 UTC
Identified -
We have identified the issue in which new alerts have been generated but are not being displayed in KYT, and users are unable to assign alerts. We are working on a fix and will provide more information when it becomes available.
Next update at 10:00 UTC
Mar 26, 06:51 UTC
Update -
We are continuing to investigate the issue. We'll provide more information as soon it becomes available.
Next update at 07:00 UTC
Mar 26, 05:01 UTC
Update -
We are continuing to investigate the issue and will provide updates as soon as more information becomes available.
Next update at 05:00 UTC
Mar 26, 03:00 UTC
Investigating -
We are investigating an error with the V1 alerts endpoint in which new alerts are generated but not being shown. We will provide an update once we have more information.
Next update at 03:00 UTC
Mar 26, 01:30 UTC