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Crypto Compliance Operational
90 days ago
99.99 % uptime
Today
KYT API Operational
90 days ago
99.99 % uptime
Today
Entities Operational
90 days ago
100.0 % uptime
Today
KYT UI Operational
90 days ago
99.99 % uptime
Today
Sentinel Operational
90 days ago
100.0 % uptime
Today
Crypto Investigations Operational
90 days ago
100.0 % uptime
Today
Reactor Operational
90 days ago
100.0 % uptime
Today
Stories Operational
90 days ago
100.0 % uptime
Today
Investigations API Operational
90 days ago
100.0 % uptime
Today
Rapid Lookup Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Sentinel Planned Maintenance Aug 27, 2025 13:00-14:00 UTC

We are performing maintenance to Sentinel infrastructure, and are expecting a downtime of no longer than 5 minutes. Please retry in a few minutes if you receive any errors.
Posted on Aug 21, 2025 - 05:57 UTC

KYT Planned Maintenance Aug 28, 2025 15:00-16:00 UTC

We are performing maintenance on KYT products' infrastructure, expecting a downtime of no longer than 5 minutes. Please retry in a few minutes if you receive any errors.
Posted on Aug 21, 2025 - 18:34 UTC
Aug 27, 2025

No incidents reported today.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025
Resolved - This incident has been resolved. If you require further assistance, please reach out to support@chainalysis.com
Aug 23, 15:57 UTC
Update - We are continuing to work on a fix for this issue.

Next update at 10:00 UTC on August 25th.

Aug 22, 18:58 UTC
Update - The root cause has been identified and we are working on a resolution with the data provider.

The next update will be at 19:00 UTC.

Aug 22, 15:04 UTC
Identified - We have identified an issue where you may experience errors in Storyline when loading Binance Smart Chain transactions in the address panel. The root cause has been traced to an issue with the data provider for BSC.

We’ll provide further updates as soon as more information becomes available

Aug 22, 10:59 UTC
Aug 22, 2025
Aug 21, 2025

No incidents reported.

Aug 20, 2025
Resolved - This incident has been resolved, and XLayer data is no longer delayed in Reactor and KYT. Please reach out to support@chainalysis.com if you have any questions or require further assistance.
Aug 20, 23:12 UTC
Update - We are continuing to work with our Node provider to fix the issue. Please reach out to support@chainalysis.com if you have any questions or require further assistance.

Next update at 4:00 UTC on August 21st, 2025.

Aug 20, 18:27 UTC
Update - We are still investigating this issue with our Node provider. We will provide further updates as soon as more information becomes available.

Next update at 21:00 UTC on August 20th, 2025.

Aug 20, 15:03 UTC
Update - We are still investigating the cause of this issue with our Node provider. We will provide further updates as soon as more information becomes available.

Next update at 15:00 UTC on August 20th, 2025.

Aug 20, 09:52 UTC
Update - We are still investigating the cause of this issue with our Node provider. We will provide further updates as soon as more information becomes available.

Next update at 10:00 UTC on August 20th, 2025.

Aug 20, 02:55 UTC
Identified - XLayer data is delayed in both Reactor and KYT due to node provider issues. Any KYT transfers registered in the past hour will be affected. We will provide further updates as soon as more information becomes available.

Next update at 2:00 UTC on August 20th.

Aug 19, 22:02 UTC
Aug 19, 2025
Aug 18, 2025
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 07:00 UTC
Scheduled - During the scheduled Storyline maintenance, customers may experience a brief period of service unavailability, limited to the maintenance window. Observed downtime will be a few minutes, and full availability will be restored immediately after completion.

If you encounter an error using Storyline during this window, please retry the action. No further action is needed otherwise.

Aug 6, 17:02 UTC
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.