Reactor Data Delay

Incident Report for Chainalysis

Resolved

This incident has been resolved.

If you experience any further issues, please reach out to support@chainalysis.com
Posted Feb 25, 2026 - 15:02 UTC

Update

Solana is now up to tip.

We are monitoring performance closely to ensure stability.

If you encounter any issues or have any questions, please reach out to support@chainalysis.com.

Next update at 15:00 UTC
Posted Feb 25, 2026 - 01:54 UTC

Update

Solana is approaching tip and continues to make steady progress.

We are monitoring performance closely and will provide further updates if anything changes.

If you are encountering issues or have any quesitons please reach out to support@chainalysis.com.
Posted Feb 24, 2026 - 19:16 UTC

Update

The TON, BNB Smart Chain, and Solana networks are currently experiencing delays in Reactor.

TON and BNB Smart Chain are now fully at tip. Solana remains approximately 2 hours behind tip. The delay is due to large labeling updates currently being processed by Chainalysis.

Next update at 19:00 UTC.
Posted Feb 24, 2026 - 16:18 UTC

Monitoring

We have resolved the data delay and Tron data in Reactor is back to tip.

We will monitor the results for the next few hours to ensure stability in the system.

If you are encountering issues or have any quesitons please reach out to support@chainalysis.com.

Next update at 19:00 UTC.
Posted Feb 24, 2026 - 16:04 UTC

Identified

Tron data in Reactor is currently running approximately 1 hour behind tip. This delay is due to the processing of a high volume of cluster label updates. No customer action is required — data will catch up automatically as processing completes.

Please reach out to support@chainalysis.com for any questions.

Next update at 16:00 UTC.
Posted Feb 24, 2026 - 13:45 UTC
This incident affected: Crypto Investigations (Reactor).