All Systems Operational

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Crypto Compliance Operational
90 days ago
99.97 % uptime
Today
Transfers API (KYT API) Operational
90 days ago
99.94 % uptime
Today
Entities Operational
90 days ago
99.99 % uptime
Today
Transaction Monitoring Operational
90 days ago
99.97 % uptime
Today
Crypto Investigations Operational
90 days ago
99.99 % uptime
Today
Graphs (Reactor) Operational
90 days ago
99.97 % uptime
Today
Stories Operational
90 days ago
100.0 % uptime
Today
Investigations API Operational
90 days ago
100.0 % uptime
Today
Rapid Lookup Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 13, 2024

No incidents reported today.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Resolved - The incident has been resolved. If you experience any difficulties, please reach out to support@chainalysis.com.
Oct 10, 14:17 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.

Next update at 24:00 UTC

Oct 10, 13:59 UTC
Identified - The root cause has been identified. We are working on a resolution.

The next update will be at 14:00 UTC.

Oct 9, 18:53 UTC
Update - We are continuing to investigate this issue.
Oct 9, 17:52 UTC
Investigating - We’re observing intermittent errors for the GET endpoint on the KYT API, our team is investigating the root cause.

Some customers using the GET /api/kyt/v1/users/userid and GET /api/kyt/v1/transfers/received have received intermittent 500 error response.

Customers experiencing this error should retry running the API calls to workaround the problem.

For further questions contact support support@chainalysis.com.

Next update at 22:00 UTC

Oct 9, 14:45 UTC
Oct 9, 2024
Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
Resolved - This incident has been resolved.
Oct 1, 18:47 UTC
Monitoring - We have implemented a fix to address the issue.

Our teams will continue closely observing the system to ensure stability. We will provide further updates as needed.

If you have any questions, please reach out to us at support@chainalysis.com.

Sep 27, 21:03 UTC
Update - We are continuing to work on restoring service to the EOS network alongside our providers following the unexpected hard fork. While the issue remains unresolved, we are making steady progress. We will provide further updates as we move forward.

If you have any questions, please reach out to us at support@chainalysis.com.

Next update at 22:00 UTC

Sep 27, 16:01 UTC
Update - We are working to restore service to the EOS network and working closely with our providers following an unexpected hard fork. Our current expectation is that we will be back at tip by 11:30am EST. We’ll continue to provide updates as we progress.

If you have any questions, please reach out to us at support@chainalysis.com.

Next update at 16:00 UTC

Sep 27, 13:10 UTC
Identified - We are currently addressing issues with adding new EOS data across all products following the Spring 1.0 Hard Fork. We expect to be fully recovered in about a day and will provide updates as we progress.

If you have any questions, please reach out to us at support@chainalysis.com.

Next update at 14:00 UTC on September 27th.

Sep 26, 14:22 UTC
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.