All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Crypto Compliance Operational
90 days ago
99.97 % uptime
Today
Transfers API (KYT API) Operational
90 days ago
99.93 % uptime
Today
Entities Operational
90 days ago
99.99 % uptime
Today
Transaction Monitoring Operational
90 days ago
99.97 % uptime
Today
Crypto Investigations Operational
90 days ago
99.93 % uptime
Today
Graphs (Reactor) Operational
90 days ago
99.73 % uptime
Today
Stories Operational
90 days ago
100.0 % uptime
Today
Investigations API Operational
90 days ago
100.0 % uptime
Today
Rapid Lookup Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance for Investigations and Compliance Products Sep 17, 2024 14:00-16:00 UTC
Our team will be performing maintenance on the infrastructure that supports our investigation and compliance products. We do not expect any noticeable impact on services, and customers do not need to take any action. This message is for your information only.

Should you have any questions, please reach out to support@chainalysis.com.
Posted on Sep 06, 2024 - 04:45 UTC
Past Incidents
Sep 10, 2024

No incidents reported today.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Chainalysis Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 19:00 UTC
Scheduled - Our team will be performing planned database maintenance on KYT. We are anticipating potential delays to alerts processing.

We will provide updates at the start and end of the maintenance window.
Aug 27, 16:08 UTC
Sep 2, 2024
Storyline search function not working
Resolved - This incident has been resolved. Please contact support@chainalysis.com if you continue experiencing any issues.
Sep 2, 14:06 UTC
Monitoring - Corrective measures have been applied, and we are continuing to monitor the results to ensure ongoing stability.

Please reach out to support@chainalysis.com if you have any questions or require assistance.
Sep 2, 10:22 UTC
Investigating - We have reopened this incident due to additional reports:

To clarify, this update is due to an outage on a third-party service; search address, spotlight search and address details functionalities are not working for storyline customers.

Users can still open their stories and add transactions as usual. Our team is back in contact with the third-party service and working together to bring back the functionality.

Next update at 14:00 UTC
Sep 2, 08:35 UTC
Storyline search function not working
Resolved - This incident has been resolved. Please contact support@chainalysis.com if you continue experiencing any issues.
Sep 2, 08:00 UTC
Monitoring - Corrective measures have been applied and we are continuing to monitor the results of this to ensure ongoing stability.

Please reach out to support@chainalysis.com if you have any questions or require assistance.

Next update at 12:00 UTC on Sep 2nd.
Sep 2, 02:51 UTC
Investigating - Due to an outage on a third party service, search address, spotlight search and address details functionalities are not working for storyline customers. Users can still open their stories and add transactions as usual. Our team is in contact with the third-party service and working together to bring back the functionality.

Next update at 12:00 UTC.
Sep 2, 00:16 UTC
Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024
Chainalysis OTP Login Issue
Resolved - This incident has been resolved.

Please reach out to support@chainalysis.com if you have any questions or require further assistance.
Aug 29, 11:08 UTC
Monitoring - We have identified the issue and are monitoring the results of the implemented fix to ensure stability.

Please reach out to support@chainalysis.com if you have any questions.

Next update at 12:00 UTC on August 29th.
Aug 29, 00:00 UTC
Investigating - We are currently receiving reports of some customers having issues with receiving or using their OTP when logging in. We are working on identifying the issue and will provide more information as it becomes available.

Next update at 23:00 UTC.
Aug 28, 21:15 UTC
Aug 28, 2024
Aug 27, 2024
KYT API Withdrawal Attempt Errors
Resolved - Between 00:00 and 00:52 UTC on 2024-08-27, a subset of withdrawal attempts for Pre-growth networks experienced an error. The issue is resolved. Please re-register any withdrawal attempts made during this time.

Please reach out to support@chainalysis.com if you have any questions or require further assistance.
Aug 27, 15:10 UTC
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