Please contact support@chainalysis.com if you have any questions or require further assistance.
Posted May 23, 2025 - 17:56 UTC
Update
All blockchain networks are up to date in Reactor. We are actively working on backfilling any blocks that may be missing since the start of the incident.
Next update at 18:00 UTC on May 23rd.
Posted May 23, 2025 - 09:53 UTC
Update
We are continuing to work on a fix for Soneium in Reactor. Tron is up to date. We are actively working on backfilling any blocks that may be missing since the start of the incident.
Next update at 10:00 UTC on May 23rd.
Posted May 22, 2025 - 14:50 UTC
Update
We are continuing to work on a fix for Tron and Soneium in Reactor. Bitcoin Cash and Solana are up to date. We are actively working on backfilling any blocks that may be missing since the start of the incident.
Next update at 15:00 UTC on May 22nd.
Posted May 22, 2025 - 09:49 UTC
Update
We are continuing to work on a fix for this issue. Please reach out to support@chainalysis.com if you have any questions or require further assistance.
Next update at 14:00 UTC on May 22nd.
Posted May 21, 2025 - 21:44 UTC
Update
We are continuing to work on a fix for the remaining networks.
Next update at 22:00 UTC.
Posted May 21, 2025 - 17:37 UTC
Update
We are continuing to work on a fix for the Bitcoin Cash, Solana, Tron and Soneium data delays in Reactor. KYT was not impacted by the data delays. We are actively working on backfilling any blocks that may be missing since the start of the incident.
Next update at 18:00 UTC.
Posted May 21, 2025 - 14:38 UTC
Update
A fix has been implemented and the data delays have recovered apart from Bitcoin Cash, Solana, Tron and Soneium. We will continue to fix the remaining delays and monitor our systems to ensure stability.
Next update at 18:00 UTC.
Posted May 21, 2025 - 14:22 UTC
Update
We are continuing to work on a fix for the data delay issue. Currently, data for all UTXO blockchain networks are up to date apart from BCH.
Next update at 18:00 UTC.
Posted May 21, 2025 - 13:50 UTC
Identified
We have identified a data delay issue for BCH, BTC, TON, Zcash, Solana, Ethereum, Linea and Tron in Reactor. We are working on a fix for this issue.
Next update at 14:00 UTC.
Posted May 21, 2025 - 11:04 UTC
This incident affected: Crypto Compliance (KYT API) and Crypto Investigations (Reactor).