Chainalysis Academy not loading

Incident Report for Chainalysis

Resolved

This incident has now been fully resolved.

If you have any issues accessing Academy, please reach out to support@chainalysis.com

Posted Jul 16, 2025 - 16:27 UTC

Monitoring

A fix has been implemented, and users should now be able to access the Academy once again.

We will continue to monitor the performance and will announce any further impacts here on the StatusPage.

If you experience any issues, please reach out to support@chainalysis.com

Posted Jul 16, 2025 - 14:08 UTC

Investigating

We are currently investigating reports that users are not able to access the Chainalysis Academy.

Our team is investigating a solution, and we will keep you updated as soon as we have more information. We do not currently have a workaround to share. No other Chainalysis services are impacted.

Next Scheduled updated at: 17:00 UTC

Posted Jul 16, 2025 - 13:23 UTC

This incident affected: Crypto Compliance (KYT API, Entities, KYT UI) and Crypto Investigations (Reactor, Stories, Investigations API, Rapid Lookup).