This incident has been resolved. Please reach out to support@chainalysis.com if you have any questions or require further assistance.
Posted 2 months ago. Feb 14, 2025 - 11:41 UTC
Monitoring
A fix has been implemented and BTC transfers are processing again. Data in KYT and Reactor are both currently catching up. We will monitor the situation to ensure stability.
No action is required for customers; any affected KYT transfers will be reprocessed automatically.
Next update at 14:00 UTC.
Posted 2 months ago. Feb 14, 2025 - 09:52 UTC
Update
We are continuing to investigate the issue and will provide updates as soon as more information becomes available.
Next update at 10:00 UTC
Posted 2 months ago. Feb 14, 2025 - 08:59 UTC
Investigating
We are investigating an issue with BTC data delays in both KYT and Reactor. We’ll provide further updates as soon as more information becomes available.
Next update at 09:00 UTC
Posted 2 months ago. Feb 14, 2025 - 07:37 UTC
This incident affected: Crypto Compliance (Transfers API (KYT API)) and Crypto Investigations (Graphs (Reactor)).