Reactor, KYT, Address Screening and Sentinel service disruption

Incident Report for Chainalysis

Resolved

This incident has been resolved.

If you have any issues at all, please report them to support@chainalysis.com
Posted Nov 12, 2026 - 17:49 UTC

Monitoring

A fix has been implemented and our team is continuing to monitor the stability.

If you have any issues, please reach out to support@chainalysis.com
Posted Nov 12, 2026 - 17:10 UTC

Update

Our team are investigating reports that users are having issues accessing Reactor, KYT, Address Screening and Sentinel services.

We have no work around at this time. We will keep you updated as we learn more.
Posted Nov 12, 2026 - 16:57 UTC

Investigating

Our team are investigating reports that users are having issues accessing KYT, Address Screening and Sentinel services.

We have no work around at this time. We will keep you updated as we learn more.
Posted Nov 12, 2026 - 16:56 UTC
This incident affected: Crypto Compliance (KYT API, KYT UI, Address Screening, Sentinel) and Crypto Investigations (Reactor).