Issue Resetting Passwords

Incident Report for Chainalysis

Resolved

This incident has been resolved.
Posted Nov 08, 2026 - 18:34 UTC

Investigating

We are seeing reports of some users receiving errors after trying to reset their passwords. We are actively investigating the cause and will provide an update as more information becomes available.
Posted Nov 08, 2026 - 17:26 UTC
This incident affected: Crypto Investigations (Reactor) and Crypto Compliance (KYT UI).